Snow Removal FAQ
Why hasn't my road been plowed yet?
Each driver has a designated route which he follows during every storm...Main Roads, followed by Side Roads, then Public Ways. The Town does not sand or plow Private Roads or Driveways.
I need to get to work, will my road be plowed in time for me to leave?
Unfortunatley, we cannot predict when the snow will fall or the intensity. Drivers may be called in at any time during the night to start clearing roads, but there is no guarantee your road will be cleared in time for your commute. Plan to leave extra early or perhaps stay with a friend who lives close to work.
I just cleaned the end of my driveway, the plow came by again, and now I have to shovel again! In order to clean the roads thoroughly, drivers must make a minimum of 4 to 5 passes each way. If you shovel the end of your driveway before the driver has completed clearing the road, it is highly likely that the snow will be re-deposited in your driveway.
Will the Town clear my driveway or the entrance of my driveway?
No, the Town does not plow private driveways or the end of private driveways.
I called the DPW office with a concern but did not get a return call.
All calls are logged and given to the appropriate personnel for disposition. Some items are taken care of immedately, and therefore, no return call is necessary. When call backs are necessary, they will be made once the roadways and intersections are cleared from the storm.
The plow buried my car with snow; will the Town help me get it out of the snow?
No, during snow events, parking bans are in effect. Drivers do their best to plow around parked cars, but it is very difficult and results in messy roads.
The plows are driving too fast!
The plows need some speed to gain momentum in order to push the snow out of the way.
The plow hit my mailbox, what do I do?
Claim forms are available at the DPW office or by clicking here. Claims must be made within 72 of the snow event. Once we receive the form, we will send someone out to evaluate the damage. The DPW will replace mailboxes and/or posts that were physically hit by the plow with a standard mailbox and/or wooden pole in the existing location. Monentary compensation will not be offered in lieu of replacement. If your mailbox is often damaged by the plow or snow, please consider moving it to a safer location. Completed forms can be dropped off at the office, mailed or emailed to mailboxclaims@burrillville.org.
I live on a State Road, who do I call?
If you live on a State Road, please call the RI DOT, Chepachet office at 568-5373. State Roads are: Broncos Hwy (Rt 102), Buck Hill Rd, Callahan School St, Chapel St, Church St, Douglas Pk (Rt 7), East Ave (Rt 107), Harrisville Main St, High St, Old Wallum Lk Rd, Pascoag Main St, Reservoir Rd, Round Top Rd, S. Main St (Rt 100), Sherman Farm Rd, South Main St, Steere Farm Rd, Victory Hwy, Wallum Lk Rd (Rt 100)